Tenants

TENANTS

Fielding Properties are a one-stop shop for property management
Not all letting agencies are created equal...
Although the Landlord is our client, we always try to take great care of our tenants, as without them we wouldn’t be in business.
We aim to treat our tenants fairly and with respect and to ensure that you are happy in your home – this is done by returning calls and answering emails promptly and arranging repairs as soon as is reasonably possible.

All we ask in return is that you take good care of your property, pay your rent in full and on time and don’t annoy the neighbours. If you can promise to do that, then we will get on famously. If you can’t, you should rent through someone else, as we have a zero-tolerance policy on that sort of thing.

We welcome tenancy applications from any person from any country, culture or background – although we will carry out referencing, including a credit check, we will consider each application on its own merit and may potentially rent a property to you if you are:
  • Self-employed
  • Just started a new job
  • Working on a long-term temporary contract
  • Have not been in the UK for long
  • Have some minor historic credit issues
Before submitting a tenancy application, please discuss your exact situation with us and – most of the time – we will be able to give you a good idea of whether or not we can help you, as long as you are honest and tell us everything upfront (we’re going to find out anyway, so you are wasting both our time and potentially losing your holding deposit if you don’t).
A holding deposit of one weeks rent is required with each tenancy application, which will form part of the (typically) five weeks security deposit due on signing the lease.

A property will not be withdrawn from the market until this is received.

A holding deposit will be forfeited if –
The tenant withdraws
The tenant does not take all reasonable steps to enter the tenancy
The tenant fails a right to rent check
The tenant omits information or provides misleading information which materially affects their suitability to rent the property

Please note that a guarantor may be required in some circumstances.

Fielding Properties is a member of The Deposit Protection Service and The Property Redress Scheme.



Information for existing tenants
    Report a non-urgent issue with your property

Report an issue with your property

Please use this form to submit non-urgent issues with your property. 


For anything urgent please contact us on 0843 886 6931.


Visit our downloads page for the latest tenant information PDF and tips for preventing condensation and mould growth in your home.




Need Help? 

Frequently Asked Questions

  • What are your business hours?

    We work from 09.30 – 18.00, Monday to Friday. The opening hours for the office will vary depending on staff availability, so please call first if you need an appointment to see us in person.

  • How much do I need to earn to be able to rent from you?

    As a rough guide, you would need to show a monthly income of around 2.5 x the rent, after any finance or loan repayments.

  • Do I need to renew my AST after six months?

    No, your tenancy will automatically continue on a rolling month by month basis – this is known as a “periodic tenancy”.

  • How can I pay my rent and deposit?

    We only accept payments by bank transfer (not card or cash), so please contact us for our account details.

  • Can I keep a pet at my property?

    Pets are not allowed in any rental property, unless specifically authorised in writing by the landlord.

Any other questions? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help. 
Contact us
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