Tenants

Although the Landlord is our client, we always try to take great care of our tenants, as without them we wouldn’t be in business.

We aim to treat our tenants fairly and with respect and to ensure that you are happy in your home – this is done by returning calls and answering emails promptly and arranging repairs as soon as is reasonably possible.

All we ask in return is that you take good care of your property, pay your rent in full and on time and don’t annoy the neighbours. If you can promise to do that, then we will get on famously. If you can’t, you should rent through someone else, as we have a zero-tolerance policy on that sort of thing.

We welcome tenancy applications from any person from any country, culture or background – although we will carry out referencing, including a credit check, we will consider each application on its own merit and may potentially rent a property to you if you are:

• Self-employed
• Just started a new job
• Working on a long-term temporary contract
• Have not been in the UK for long
• Have some minor historic credit issues

Before submitting a tenancy application, please discuss your exact situation with us and – most of the time – we will be able to give you a good idea of whether or not we can help you, as long as you are honest and tell us everything upfront (we’re going to find out anyway, so you are wasting both our time and potentially losing your holding deposit if you don’t).

A holding deposit of one weeks rent is required with each tenancy application, which will form part of the (typically) five weeks security deposit due on signing the lease. A property will not be withdrawn from the market until this is received.

A holding deposit will be forfeited if –

• The tenant withdraws
• The tenant does not take all reasonable steps to enter the tenancy
• The tenant fails a right to rent check
• The tenant omits information or provides misleading information which materially affects their suitability to rent the property

Please note that a guarantor may be required in some circumstances.

Fielding Properties is a member of The Deposit Protection Service and The Property Redress Scheme.

Visit our downloads page for a copy of our Tenancy Application Form.